**Please note, as of 24th March 2026, the Autodesk Construction Cloud has joined the Forma industry cloud and has been rebranded as Forma. Find out more details here.**
You may stumble across an issues when amending users access level in the Autodesk Construction Cloud; the options being greyed out/disabled. This is a common issues, and one easy to rectify.
First, check with role the users has been assigned. Navigate to the Roles module in Account Admin, selecting the same role.
Within the role’s settings, check whether the default access level is set to ‘Project administrator’ or ‘Project member’. Roles will automatically take precedence and controls the user’s role within the member section.
From here, either change the roles access level, or assign a different role to the user.
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