Update to Your Autodesk Buying Process

Update to Your Autodesk Buying Process

Find out everything you need to know about the update to the Autodesk Buying Process.

From 16th September 2024, Autodesk implemented changes to its software purchasing model that meant an update to your buying process here in the UK, across Europe and more widely throughout EMEA.

The change was originally launched November 2023 in Australia and New Zealand (March), with the US and Canada following suit (June).

This shift means a direct transactional relationship between customers and Autodesk for software acquisitions, marking a departure from the previous method. Man and Machine’s role is to continue the great service you have always received, offered through facilitating quotations, license requests, offering fast, local support and advice as well as continuing to care for your team with all the other solutions and services you currently utilise.

What are the Key Changes?

Direct Purchase from Autodesk

Customers are required to buy Autodesk software directly from Autodesk. Specific products and government agencies will be excluded from this change and will continue to use the old model.

Maintained Partnership

Man and Machine will continue to serve as a crucial partner for customers. Your purchasing process remains unchanged apart from the final step, with an order being placed on Autodesk. Support, training, quote requests and all of the other day to day aspects remain as before and be handled by the Man and Machine team. 

Quoting and Configuration

Man and Machine will configure the appropriate quotation for customers based on Autodesk’s pricing and the best option for the customer. You will receive the quotation from Autodesk via email, and the order will be placed directly with Autodesk after approval.

Payment Process

The payment transaction are no longer be handled by Man and Machine. Customers pay this directly to Autodesk. Payments can be made via card, bank transfer or via 30 day payment terms should you qualify.

Setting Up Autodesk as a Vendor: To streamline the invoicing process, customers are advised to set up Autodesk as a vendor in their procurement systems. Man and Machine can assist in this process. At the end of this page you will be able to find all the information you need on How to Set up Autodesk as a Vendor in Your Procurement System.

Payment Methods: Autodesk accepts various payment methods, including:

What Should you Consider?

Consistent Pricing

Customers can expect a consistent price for Autodesk software, set by Autodesk. Man and Machine receive payment from Autodesk for facilitating the transaction and assisting our clients.

Support Continuity

Man and Machine commits to continuing to manage customers accounts at no additional cost, maintaining the level of service we have provided throughout our partnership.

Where Do I Go For Support?

Man and Machine is dedicated to ensuring a smooth transition for customers following this shift in the Autodesk software purchasing model.

What Happens Next?

To ensure a seamless transaction, it is important to set up Autodesk as a vendor as part of your purchasing process. You can find all the information required to do this, on this form. Please note that each company may have different requirements, so we recommend consulting with your procurement department to determine the specific information needed. You can find frequently requested information below, but if you require further assistance, please don’t hesitate to contact us.